FAQs
Who can attend events at the Arizona K12 Center?
The Arizona K12 Center offers professional learning opportunities to Arizona educators. Out-of-state and international guests may participate in trainings at an adjusted cost. All participants must have a free account associated with the Center.
How do I create an account?
Click “Sign Up/Login” on the top right side of the homepage. Select “sign up” and enter your personal details, including current contact information and place of employment. Complete additional fields, as desired, and when completed click “submit.”
What do I do if I am experiencing difficulty with creating an account or registering for an event?
Please contact the Arizona K12 Center at 602-443-6444 or email us at info@azk12.org and we will be happy to assist you.
How can I retrieve my password?
If you have forgotten your password, click on your account on the top right of the page and select “edit profile.” From here, select the “change password” link and you will be prompted to enter a new password.
How can I update my personal and employment information with the Arizona K12 Center?
Log in to your profile and click “Edit Information” on the membership page. Be sure to click “Submit” to save all changes.
What if I do not see a link to print my professional learning certificate within my membership profile?
It takes approximately two working days after an event is completed to assign hours for professional learning certificates. If you need additional assistance, please contact call 602-443-6444 or email info@azk12.org.
Please note: Payment must be received prior to certificates being added to participant profiles.
How long will my professional learning certificate be available on my account?
All professional learning certificates saved to your account will remain available for three years from the date granted. After the three year timeframe, your certificate(s) will no longer populate.
What is the Arizona K12 Center’s Tax ID Number?
74-2579628
How do I register for an event?
Use the navigation tool to locate the list of upcoming Arizona K12 Center events by selecting the “events” heading. From here, you may use the search bar to find a particular event or scroll down to see a full listing of all current events. Once you have made your selection, click on the name of the training for further details. From the event details page, you may proceed to register by selecting “register for event”. Once you initiate the registration, you will be directly prompted to sign into your account if you have not yet done so. You will then enter your payment method and finalize the registration. We recommend having payment secured and/or a purchase order in process before registering for an event.
How can I see what events I’m registered to attend?
Log in to your Arizona K12 Center account and click “My Events.” There, you will find a list of upcoming events for which you are registered, along with professional learning certificates for trainings you’ve previously attended. You will also see all events you have registered others for as well.
What if I need to cancel an event registration and it has been more than seven days?
The Arizona K12 Center policy states that you have seven days to cancel from the day you registered, in order to receive a partial refund. As long as you are within the seven day timeframe, you may email us at info@azk12.org or call our office at 602-443-6444 to cancel your registration. Should you need to cancel after this time period, please contact us to discuss in more detail. We are unable to refund your registration fee unless you can provide a replacement for your spot and/or if there is a waitlist for the event, and we are not able to refund if you cancel within 7 days of the event start date without a replacement.
